FREQUENTLY ASKED QUESTIONS

Do you offer product samples?

No, we do not offer product samples for free. We do, however, have a small travel-sized complete care system for sale which will allow you to try five of our products at a reduced cost.

Do you ever have Giveaways or contests?

Yes we do, whenever we think it will be fun to do one! If you sign up for our email list [link to it], you will be the first to know about sales and special subscriber-only events. Follow our social media for information about giveaways, contests, and other Uncut promotions.

Facebook: @UncutHairCare

Instagram: @UncutHair

How long does it take to see results?

Results vary from person to person and depend on how often you use the products and other lifestyle and diet factors. Customers report they see noticeable improvements after the very FIRST use! As you continue to use Uncut products, your hair will become healthier, stronger and longer!

I have a medical issue which is affecting my hair. Will your products help my hair grow  back?

As with any medical condition, we always encourage customers to work with their doctor to find a good regimen to help relieve the effects of any medical issues they're experiencing. That being said, our products cannot promote hair growth where it cannot grow (due to damaged follicles or genetic hair loss). Rather, they are designed to heal and restore the scalp and hair while also promoting hair growth where hair is still able to grow.

Is Uncut safe for colored hair and extensions?

Yes, all of Uncut products are salon-grade formulations and are safe for colored, chemically treated hair and extensions.

Where are Uncut products made?

UNCUT products are proudly made in the U.S.A.

Are Uncut products tested on animals?

We know it is important to our customers that their favorite Uncut products are not tested on animals. We are happy to tell you Uncut products are NOT tested on animals – only by our human staff. (However, our owners little Schnoodle, Phoebe, LOVES Lavender Mint shampoo and conditioner.)

Do your products contain parabens, silicones, and/or sulfates?

Some of our products do contain sulfates and/or silicones. None of our products contain parabens. Sulfates are used in our shampoo and shampoo bars due to their fabulous lather, efficient cleansing, and complete rinsability. Our conditioner and conditioner bars do not contain sulfates.

We're all about healthy hair here at Uncut, and we would never use an ingredient if we knew it caused damage to hair or put people at risk.

Are Uncut products hypo-allergenic?

Uncut does not test for or claim that our products are hypoallergenic. If you have a specific allergy, please email us at customerservice@uncuthaircare.com to determine if a product is suitable for use.

Are there any restrictions for using Uncut products, for instance when pregnant or on medication?

There are no specific restrictions for using our products. However, you should always consult your doctor for questions or concerns.

Where can I buy Uncut Hair Care products?

At this time, Uncut Hair Care products are sold exclusively on our website or at select pop-up events. Those events are usually advertised in our emails and on social media.

I am interested in carrying Uncut Hair Care Products in my salon, who should I contact?

For more information, email us at customerservice@uncuthaircare.com

Where do you ship?

We ship to the United States.

Can I modify my order after I’ve placed it?

Our top priority is to get strong, beautiful glorious hair to you quickly. Because we begin processing your order immediately, we are unable to make changes after it’s placed.
 
If you need to cancel an order, please contact Customer Service at custonerservice@uncuthaircare.com

Can I do a collaboration with Uncut?

Absolutely! We love doing collaborations! For more information, please send inquiry to hairspecialist@uncuthaircare.com